Privacy Policy for Maison Durable Sarl

Maison Durable Sarl ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our site. We are located at 18 Rue du Faubourg Saint-Antoine, 7th Floor, Paris, Île-de-France, 75012 France.

1. Information We Collect

We collect information to provide and improve our service. The information we collect depends on how you interact with our site. Generally, we collect the following types of information:

• Information You Provide Directly: This includes information you provide when you:
  • Create an account: such as your name, email address, and password.
  • Make a purchase: such as your shipping address, billing address, and payment information. Note: We use third-party payment processors and do not directly store your full payment card details on our servers.
  • Contact us: such as your name, email address, and any information you provide in your message.
  • Subscribe to our newsletter: such as your email address.
  • Participate in surveys or contests: such as your name, email address, and any information you provide in your responses.
  • Use our custom design services: such as preferences, designs and other details required to fulfill your request.
• Information We Collect Automatically: When you use our site, we automatically collect certain information about your device and usage:
  • Log Data: Such as your IP address, browser type, operating system, referring URL, pages visited, and the dates and times of your visits.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity. These technologies can be used to personalize your experience, remember your preferences, and help us understand how you use our site. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Service:
  • To fulfill your orders and process payments.
  • To create and manage your account.
  • To personalize your experience on our site.
  • To respond to your inquiries and requests.
  • To provide customer support.
  • To improve our site and develop new features.
• To Communicate With You:
  • To send you newsletters, marketing communications, and promotional offers (you can opt-out of these communications at any time).
  • To send you important notices and updates about our service.
• For Legal and Security Purposes:
  • To comply with applicable laws and regulations.
  • To protect our rights and the rights of our users.
  • To prevent fraud and abuse.

3. How We Share Your Information

We may share your information with the following categories of recipients:

• Service Providers: We share information with third-party service providers who help us operate our site, process payments, fulfill orders, send emails, and analyze data. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
• Legal Authorities: We may disclose information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety.
• Affiliates: We may share information with our affiliates.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. You will be notified via prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Erasure: You have the right to request that we erase your personal information under certain circumstances.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information under certain circumstances, including for direct marketing purposes.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at 18 Rue du Faubourg Saint-Antoine, 7th Floor, Paris, Île-de-France, 75012 France. We will respond to your request within a reasonable timeframe.

You also have the right to lodge a complaint with a data protection authority if you believe that we have infringed your data protection rights.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain data, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

7. Third-Party Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our site is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at the address above.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Maison Durable Sarl 18 Rue du Faubourg Saint-Antoine, 7th Floor, Paris, Île-de-France, 75012 France